Content Designer & UX Strategist

Recommendations

What folks had said

about me & my work

What people have said about me and my work

 

“Jae is an extremely talented, open and collaborative leader, and the way she operates helps rally her team behind an idea. She is proactive, strategic, and not afraid to carefully approach the topics that might trigger challenging conversations, yet unlock the most value. The quality of her work is consistently stellar, she’s a culture builder and her behavior sets the standards for a healthy and productive team.

I had the privilege of collaborating closely with Jae in standing up an ambitious new team and initiatives, and
her contributions, leadership and partnership proved essential to the great success the team has enjoyed. I can’t possibly overstate how strongly I’d recommend working with Jae, and hope that our paths converge again in the future.”

—Gui Schneider, Product Design Director at Facebook

“Jae is one of the top product thinkers, design strategists, and content strategists I've had the privilege of working with.

I was lucky to work with Jae on many high profile and critical projects at Facebook including cultural relevance, racial justice, news and programs for young adults – some of the trickiest and demanding projects out there.

The role of content strategy is often misunderstood but Jae embodies far more than her title and is an all-around amazing product thinker and designer who goes beyond her trade and creates inspiring product experiences for the world.

I always found Jae to be extremely thoughtful, calm, reflective, humble, and collaborative and she supports and inspires everyone around her. It was personally fun and inspiring for me to work with her and it was a big loss for Facebook when she left. I hope that many more people in the world get to experience what I did and I expect she'll be leading teams and having even greater influence in the near future.”

—Nick Myers, Product Design Director at Facebook

 
 

“Jae is a great strategic thinker and a natural leader. She has a particular superpower of framing up complex problems in an understandable way, and getting the team on board with solutions to tackle them. While I managed Jae, I found myself learning a tremendous amount from her. I highly recommend Jae and hope to work closely with her again in the future.”

—Gina Pensiero, Content Design Director at Instagram

 

 

"Jae is a phenomenal leader, digital marketer, and team player. During her time as the Marketing Chair for TwitterOpen, Twitter’s LGBTQ Employee Resource (and Advocacy) Group, she built and lead a team creating impactful marketing initiatives for all global markets.

While leading Open’s marketing organization, she empowered each contributor to bring their best work to the table and created opportunities for her team members to match their professional development interests with project needs.

Most notably, Jae’s ability to take in multiple inputs from various Open cross-functional stakeholders (Company-wide Policy, Events, Product, Legal, and Executive Staff) and create an organized, actionable output made her a stand-out team member. It was a privilege to work with Jae, and I highly recommend her as a leader, marketer, and strategist."

—Kayla Glanville, Partnerships Manager at Twitter


"I couldn’t be more thrilled with [Jae's] work on this project. [She] did a great job of connecting our service to the cannabis industry with language that “talks” directly to them. I’m especially impressed with the research and preparation [she] did in order to understand my service and how to position it into this fast growing niche. [She] really nailed it… on time and on budget. Thank you so much."

—Jeremy M., Startup Client


"Our agency has worked with Jae on a few B2B projects, and she has impressed me with her patience, her attention to detail and her thoroughness. She has had to wade through complicated value propositions, industry jargon and tricky clients but has come through with great results."

—Judd Mercer, Creative Director at Elevated Third Agency


"As a Digital Business Director, I worked closely with Jae Sung and our Finish Line development team as we implemented a more robust SEO strategy for Finish Line. Jae is a thoughtful strategist who sees the big picture – the complex connectivity of various efforts – to drive results in organic search traffic and understand impacts from paid channels as well. She excels in her ability to work cross-channel to knit together various initiatives from various individuals to achieve overall improvements. Any organization is lucky to have her on their team!"

—Heather Kerr, Director of Digital Services Delivery at Finish Line


"Jae is the type of person that is the foundation for building a successful team and business. She is driven, eager to learn and grow, and is strategic in her thinking. Whether her motive is to begin a new initiative within a business or to challenge the status quo by going out and learning everything there is to know about a subject matter, her commitment to producing excellent work and ability to take on multiple projects at one time is second to none. She's also never made a bad lunch or dinner suggestion, which was crucial in my time working with her in Boulder at Finish Line. I look forward to the day I can work with her again in any regards."

—Nick Engvall, Digital Content Manager at Finish Line


"Many many months after her move to another city, I still keep Jae on speed-dial. Jae's energy, creativity, focus and beyond-her-years insight are only matched by her evolving expertise. Jae stepped up to manage several different projects and always delivered. Although she was brought in as a consultant/writer, I came to rely on her as a designer and strategic thinker as well. She can indeed be trusted with the keys to the castle and I would not hesitate a moment to recommend Jae. But if she ever moves back to Virginia, I call dibs."

—Jason Tesauro, Award-winning Writer and Principal at The Modern Gentleman